Care Services

At Caring Hearts of Rochester we provide the following types of  services:

Some of our care specialties include:


The number of seniors receiving care as their physical capabilities diminish has increased dramatically over the past five years. This trend is expected to continue as people age and age related dementia becomes a concern.

Compassionate caregivers go above and beyond to maintain safety and dignity for those needing support to live at home. And, as hospital stays decrease because of government mandates, increasing numbers of people will need care when they are discharged. This can be for a few days or weeks (respite care) or have no specific end date. The care following release from the hospital is extremely helpful and has been shown to significantly decrease the probability that someone will be re-hospitalized within 90 days.

Questions to ask before hiring an agency are:

  • Do they have a home care license from the Department of Health and Environment?
  • Are the fees competitive? (low fees can mean low quality service)
  • What is the cancellation policy?
  • Are there “add-on” fees for things such as case management, periodic supervisor home visits, transportation, updating a care plan, or processing insurance claims?
  • Are they the legal employer of the caregiver or are you? (Don’t become an “accidental employer” in the eyes of the IRS by hiring someone from a non-licensed registry or individual.)
  • Is there a phone number to call 24/7 where you can speak to a supervisor?
  • What is the agency policy if you are not satisfied with your caregiver?
  • What forms of payment are accepted and how often are you billed?

Caring Hearts of Rochester today for a no obligation home visit to discuss your family’s needs, 585-245-0134